A 99.9% Server Uptime
The chief benefit of developing your own shared hosting system is that you don’t need to worry about compatibility issues – you configure a particular set of software applications in such a way so as to be compatible with a given set of hardware parts. The end result is something a lot more steady and reliable, because there are less possible chances of failure. We’ve built our cloud hosting system using proven hardware parts together with a seriously customized version of SELinux so as to create an exceptionally risk–free home for your own personal sites.
That is why, with each of our shared hosting plans plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s vital to also build your own network architecture. For this reason, we set up a custom–configured internal network in each one of our datacenter facilities. Relying on top–class Juniper routers and switches, our internal network allows for unfathomably fast data transfer rates and is also completely redundant.
As a result, you will take advantage of a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, no matter which web hosting package you’ve chosen.
A 30–Day Money–Back Guarantee
While we have given our best to decrease all possible risks with our cloud hosting plans and despite the fact that our company offers excellent technical support, there are cases when the client is simply not content with what we are offering. Or he wants to switch to a more powerful hosting service, such as a VPS server or even a dedicated server.
Because of this, our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not pleased, you will receive a reimbursement.
24/7 Technical Support
In the event that you manage a web hosting firm, your tech support engineers are of paramount importance. That is why we have conscientiously handpicked a very practiced team of techs, each with many years of expertise behind his back. Thanks to them, we offer 24x7 support with all our hosting plans.
And not only that, we offer a 1–hour response time guarantee. All tech support inquiries are responded to within 1 hour and our average support ticket response time is well under twenty minutes!