A User–Friendly Help Center
You can find nearly all the answers to your questions in the intuitive Help Center incorporated into your Web Site Control Panel. It includes an immense knowledgebase with regularly asked questions and in–depth instructional articles written by our knowledgeable technical support team.
Instructional Video Clips
We have compiled a collection of educational video tutorials that detailedly explain how you can solve a common problem associated with your shared hosting plans account. You will find the how–to videos in the Help section.
A 1–Hour Support Ticket Response Time Guarantee
With all our semi–dedicated servers, we offer a 24–7 help desk service with a 1–hour support ticket response guarantee. Our team of accomplished customer service technicians will be at your disposal to attend to all the queries that you may have. During off–peak periods, a response will be provided within just 20 minutes.